Book your appointment
If you would like to book an in-person or Telehealth appointment, or your Free Discovery Call, please select the appointment type below, then choose an available date and time that suits you.
If you can’t find a suitable time or need assistance to book your appointment, please call the clinic on 0403 941 536.
Booking, Rescheduling + Cancellation Policy
All consultations are by appointment only and bookings can be made via my website at https://lotushealthnut.com.au/book.
Appointments are available between 9am–5pm Monday to Wednesday and Fridays, 9am-7pm on Thurdsays, and 9am–2pm on Saturdays. Requests for appointments outside these hours may be considered on a case-by-case basis.
Please arrive on time for your appointment. If you are a new client and haven’t completed your New Client Registration Form, please arrive 10 minutes early to do so. If you arrive late, your appointment time may be reduced to avoid delays for other clients.
In-Person Consultations
To secure your booking, all in-person appointments require a $30 deposit at the time of booking. This deposit will be deducted from your consultation fee when you attend your appointment.
If you need to reschedule or cancel, please provide at least 24 hours’ notice.
- Less than 24 hours’ notice to reschedule or cancel will result in your $30 deposit being forfeited as the late notice fee. To confirm a new appointment time, a new $30 deposit will be required at the time of rescheduling.
- Non-attendance without notice will be charged the full consultation fee, with the deposit applied toward the outstanding invoice.
- Repeated late cancellations or missed appointments may require prepayment in full for future bookings.
This policy helps ensure fairness and allows appointment times to be offered to other clients who may be waiting.
Telehealth Consultations
Telehealth appointments are payable in full at the time of booking.
If you need to reschedule or cancel your Telehealth appointment:
- Cancelling without rescheduling will incur a $10 cancellation fee (to cover online payment system costs).
- Less than 24 hours’ notice will incur a $30 rebooking fee, in addition to the $10 cancellation fee.
- Non-attendance without prior notice will result in no refund, and the full consultation fee will be retained.
If you reschedule a Telehealth appointment with sufficient notice, your pre-paid consultation fee will simply be credited to the new booking.
Please see the full Policies page here: https://lotushealthnut.com.au/policies/
